Reference

How pandakiss77 Handles Your Personal Data

This Privacy Policy sets out what data we collect when you open an account, make a deposit via Touch 'n Go eWallet, Boost or GrabPay, or contact our support team — and exactly how we use, store and protect it.

Data collected at account level onlyLocal payment context: Touch 'n Go eWallet, Boost, GrabPayYour right to access, correct or delete your dataNo data sold to third partiesContact us to exercise any data right

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REACH OUR TEAM

Contact Us About Your Privacy Rights

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our team can verify your identity and handle data access or correction requests raised in the chat window.

Email Support

Send your data request or privacy concern to our support email. Include your registered account name so we can locate your records and respond without delay.

Account Help Centre

The Help Centre inside your account covers account verification steps, data deletion requests and how to update your contact details if they change after registration.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security

Your account is protected by SSL encryption on every page. Login attempts that look out of the ordinary — unfamiliar device, unusual location — trigger an OTP verification step before access is granted.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages like the sportsbook and live casino sections are used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account records are kept for as long as your account is active and for a period after closure as required by applicable law. Payment transaction logs — including those from Boost and DuitNow transfers — follow the same retention schedule.

Requesting Changes

You have the right to access, correct or request deletion of your personal data. Submit the request through live chat or email; we will confirm receipt and action it within the timeframe local law requires.

What We Collect and Why We Collect It

pandakiss77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with pandakiss77, we gather the information needed to run your account securely and process transactions accurately. This includes your name, contact details, date of birth and account credentials. When you fund your account through Touch 'n Go eWallet, Boost or GrabPay,

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we record the transaction reference and amount to reconcile your wallet balance — we do not store your e-wallet PIN or full card number at any point. Device information such as your operating system, browser type and IP address is logged to detect unusual login attempts
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and keep your account safe. We also collect how you navigate the site — which sections you open, how long you spend on the sportsbook versus the live casino lobby — so we can improve the experience. All data we hold serves a specific operational purpose:
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account management, payment verification, fraud prevention or service improvement. We do not sell your personal data to any third party, and we share it with service partners only to the extent needed to deliver the service you use. Data retention periods vary by data type; you
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may request details at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at pandakiss77

These are the questions we hear most often from our account holders in Malaysia about how their data is handled, stored and shared. If your question is not covered here, live chat is the fastest way to get a direct answer from our team.

We collect your name, email address, phone number, date of birth and account credentials at registration. This is the minimum needed to verify your identity and run your account securely.

We record transaction references and amounts for reconciliation purposes only. Your e-wallet PIN, full wallet number and any authentication credentials stay within your payment provider's system — we never hold them.

We share data only with service partners directly involved in delivering our platform — payment processors, fraud detection services and hosting infrastructure. We do not sell your data to advertisers or unrelated third parties.

Contact our team via live chat or support email with your registered account name. We will verify your identity, locate your records and action your request within the period local law prescribes.

Retention periods depend on data type and applicable local law. Payment records, including GrabPay and FPX transaction logs, are held for the period required by financial regulations. You can request the specific schedule through support.

Yes. Data rights apply to all account holders where local law permits. Whether you are in Melaka or elsewhere in Malaysia, the same live chat and email process applies — submit your request and we handle it the same way.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How pandakiss77 Handles Your Personal Data

Contact Us About Your Privacy Rights

Live Chat

Email Support

Account Help Centre

How We Protect and Manage Your Information

Account Security

Cookie Use

Data Retention

Requesting Changes

Common Questions About Your Privacy at pandakiss77

01 What personal data does pandakiss77 collect when I register?

02 Does pandakiss77 store my Touch 'n Go eWallet or Boost payment details?

03 Who does pandakiss77 share my data with?

04 How do I request access to or deletion of my personal data?

05 How long does pandakiss77 keep my account data after I close my account?

06 Can players in Melaka or anywhere else in Malaysia exercise data rights the same way?

Privacy Policy

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